Mobile Telecommunications Ltd, MTC has officially opened a new MTC dealer shop in the town of Otjinene.
Previously, MTC used to serve its customers through Nampost which provided limited services. Such services included only the sale and replacement of sim cards. However, with the new dealer shop, customers will now have access to a range of MTC services such as contract applications, account payments and renewals, SIM replacement, data and device set-up and recharge vouchers amongst others.
“This is a customer-oriented move to bring services closer to the people because we believe that everyone should have easy access to our services. Before this new dealer shop, people of Otjinene and other adjacent constituencies use to travel hundreds of kilometres to Gobabis or Grootfontein to [for instance] open a contract account. We are thus glad that this will not be the case anymore. Additionally, while this is an act of decentralising our services, the dealership concept also provides income for our dealers to earn a commission from serving our clientele especially in remote areas.” – John Ekongo, MTC Corporate Affairs Manager.
Speaking at the opening event, Councillor of Otjinene Constituency Hon. Erwin Katjizeu commended MTC for an inclusive approach of expanding its presence to remote areas, emphasising that individuals and local businesses alike will benefit from the newly opened MTC dealer shop.
“Today marks a significant milestone for our community. MTC’s presence will not just benefit the individuals but facilitate business growth and opportunities. It is an economic stimulation. We will now have easy access to smart communication tools and service that improves our communication experience and bridge the digital divide. We therefore celebrate and welcome this development because it aligns with our community advancement strategy”. – Katjizeu.