Standard Bank Namibia has joined other financial institutions in an effort to raise awareness around Know Your Client (KYC) compliance, in line with the Financial Intelligence Act (FIA), 2012. This initiative is part of a broader industry-wide push to ensure that customer information is accurate, up to date, and compliant with national regulations – a key step in safeguarding the integrity of Namibia’s financial system.
Stay Verified, Stay Secure: Keep Your Banking Safe and Compliant
Standard Bank Namibia has launched a multi-channel campaign to encourage customers to verify and update their personal details. This includes SMS and email notifications, as well as direct engagement through branches and Relationship Managers.
“Client enablement is about more than just access – it’s about empowering our customers to bank securely and confidently,” says Christine Mouton, Head: Client Enablement at Standard Bank Namibia. “We are committed to ensuring every client’s information is current and compliant with the Financial Intelligence Act. We encourage all customers to act promptly to avoid service disruptions and continue enjoying seamless banking by updating their information.”
Customers are urged to visit their nearest branch, contact their Relationship Manager, or reach out via email at Namibia-BCB-KYCEnhancement@standardbank.com.na or telephone at +264 61 294 2451 / 92510 to update their details.